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FAQ

Yes!  I can post Worldwide.  If your country is not listed, please contact me and I will confirm the postage cost.

I make all of my skulls to order – I have no ready made skulls.  Turn around time for orders, from moment of purchase to posting will normally be within 1 week.

Some products, such as, Skull Bowl, Test Tube Flower Skull, Skull Antler, Skull Wall Plaque & Skull Bookends, will take a little longer as I either have to make a new wet skull which will need to dry (Skull Bowl & Test Tube Flower Skull) or I will need to order in products – so please bare that in mind.

This will also apply to some frames as the Skulls will need to be made at point of order so I will need to allow them to dry before I can work on them.

If you wish to place an order and have a specific date you would like your order by, please contact me before you order so I can tell you if this is possible.

All of my Skulls are made from Plaster of Paris.

I post all of my skulls via UK Mail or Parcel Force.

There are two types of Service available for you to choose from :

  1. Courier Signed for – this is a Recorded service and is slightly more Expensive, but guarantees that if you are not available on the delivery day, that the item will be taken back to the delivery office and you will be able to arrange a suitable delivery date
  2. Courier Standard – this is a standard courier service and is cheaper than the recorded service.  if you choose this and the delivery is attempted when you are not at home, the parcel will be left in a “safe place” this will be down to the drivers discretion 0n delivery.  If you chose this service and the parcel goes missing –  I will not be held responsible for this and will not offer a refund.

All sales are final and as almost all of my products are custom made on a by order basis I sadly cannot offer refunds or exchanges on these.

Exceptions to the above will naturally apply to any damaged products, however you MUST inform me within 24h of receiving the product. If 24h have passed, unfortunately I cannot offer you a refund or exchange.

Non-returnable items: Gift vouchers & Earrings

To complete your return, we require a receipt or proof of purchase.

No I am afraid this is not something I offer at this moment in time.

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